VP of Hybrid Enrollment & Digital Growth

Achieve; Illinois; Hybrid; USD 240,000 - 275,000; Full time

Benefits offered by this job

Hybrid work options

401(k) with employer match

Medical, dental, and vision benefits

Paid vacation and sick time

Education assistance and wellness

Job summary

Achieve in the United States seeks a Vice President, Client Enrollments to lead the shift from phone-led to digital-first enrollment. You will run a multi-site and remote team of directors, managers, and hundreds of enrollment specialists, partnering with marketing, product, data science, and contact center systems to optimize enrollment funnel and outcomes.

You will own conversion yield, unit economics, and compliance while guiding staffing, incentives, and cross-product pathing with Lending

Qualifications

• Bachelor's degree required; MBA is a plus.
• 12+ years of progressive sales or enrollment leadership.
• Experience scaling hybrid or digital-first enrollment models.

Responsibilities

• Lead the hybrid enrollment transformation from phone-led to digital-first at scale.
• Shape the digital enrollment experience with Product, Design and Engineering.
• Redesign sales operating model and staffing for hybrid channels.
• Run a modern multichannel contact strategy prioritizing answer rates and trust.
• Deploy AI to support advisors and improve consumer experience.
• Establish KPIs and rigorous testing for enrollment performance.

Skills

Transformation leadership

Digital sales

Multichannel contact

AI in sales

Regulatory depth

Education

Bachelor's degree

MBA (plus)

Job description

Achieve in the United States seeks a Vice President, Client Enrollments to lead the shift from phone-led to digital-first enrollment. You will run a multi-site and remote team of directors, managers, and hundreds of enrollment specialists, partnering with marketing, product, data science, and contact center systems to optimize enrollment funnel and outcomes.

You will own conversion yield, unit economics, and compliance while guiding staffing, incentives, and cross-product pathing with Lending