VP of Hybrid Enrollment & Digital Growth

Achieve; Arizona; Hybrid; USD 240,000 - 275,000; Full time

Benefits offered by this job

Hybrid work options

401(k) with employer match

Medical, dental, and vision benefits

Paid vacation and sick time

Job summary

Achieve is seeking a Vice President, Client Enrollments to lead a major transformation from phone-led to digital-first enrollment. You will own a multi-site and remote organization, shaping the hybrid model and ensuring enrollment targets are met monthly, quarterly and annually.

You will collaborate with product, marketing, data science and contact center systems to optimize conversion and outcomes. You will drive strategy for AI-assisted enrollment, multichannel engagement, and staffing plans

Qualifications

• Bachelor's degree required; MBA is a plus.
• 12+ years of progressive sales, enrollment or customer acquisition leadership.
• Experience leading large, hybrid/remote teams in fintech or consumer lending.

Responsibilities

• Lead hybrid enrollment transformation from phone-led to digital-first.
• Shape the digital enrollment experience with Product, Design and Engineering.
• Redesign the sales operating model for hybrid capacity and incentives.
• Run a modern multichannel contact strategy across voice, SMS, email, chat and AI.
• Measure KPIs like connect rate, CAC and LTV with rigorous testing.

Education

Bachelor's degree

MBA (plus)

Job description

Achieve is seeking a Vice President, Client Enrollments to lead a major transformation from phone-led to digital-first enrollment. You will own a multi-site and remote organization, shaping the hybrid model and ensuring enrollment targets are met monthly, quarterly and annually.

You will collaborate with product, marketing, data science and contact center systems to optimize conversion and outcomes. You will drive strategy for AI-assisted enrollment, multichannel engagement, and staffing plans