VP of Experience Design – Identity & Access

Next Frontier Capital

Columbus (OH)

On-site

USD 180,000 - 260,000

Full time

14 days+
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Benefits offered by this job

Healthcare coverage
Wellness centers
Retirement plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Job summary

JPMorgan Chase & Co. in Columbus seeks an Experience Design Vice President for Identity & Access Management to shape user experience across products and services.

You will lead strategically important initiatives, mentor designers, and foster inclusive design while aligning with business needs and user insights. Head the planning of multiple projects, drive design languages and systems, and communicate research results to leadership.

Qualifications

  • End-to-end UX/product design experience on complex enterprise products.
  • Inclusive design and accessibility practices (WCAG).
  • Strong understanding of IAM concepts (SSO, SAML/OIDC).
  • Experience leading design teams and mentoring staff.
  • Proficient in user research across product lifecycles.

Responsibilities

  • Develop and execute design/research strategies aligned with business goals.
  • Diagram flows, wireframes, and prototypes for key touchpoints.
  • Model inclusive design adoption and mentor designers.
  • Collaborate with cross-functional teams to embed UX into product processes.
  • Analyze market trends and user feedback to improve experiences.

Skills

UX/Product Design
Inclusive design
Accessibility (WCAG)
IAM concepts (SSO/SAML/OIDC)
Design systems
Strategic leadership
Cross-functional collaboration
Mentoring
Research methods

Job description

JPMorgan Chase & Co. in Columbus seeks an Experience Design Vice President for Identity & Access Management to shape user experience across products and services.

You will lead strategically important initiatives, mentor designers, and foster inclusive design while aligning with business needs and user insights. Head the planning of multiple projects, drive design languages and systems, and communicate research results to leadership.

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