VP of Experience Design & Personalization

JPMorgan Chase & Co.; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Experience Design Vice President to lead design strategy and drive inclusive, accessible user experiences across产品 offerings. You will mentor designers, collaborate with cross-functional teams, and shape solutions aligned with business goals and user needs.

The role emphasizes transforming insights into North Star designs, with strong attention to accessibility and technical literacy across modern web stacks.

Qualifications

• 5+ years of experience or equivalent in user experience design or similar roles.
• Ability to create visual representations of user journeys (storyboarding, wireframes, prototypes).
• Inclusive design and accessibility guidelines experience.
• Ability to develop transformational innovation strategies and create north star representations.
• Advanced understanding of client-side technologies and their impact on UX.

Responsibilities

• Develop and execute design/research strategies for complex projects aligned with business objectives and user needs.
• Diagram service flows, design wireframes, and prototype interactions within a domain.
• Mentor junior designers and promote inclusive design and accessibility.
• Collaborate with cross-functional teams to integrate UX into product development processes.
• Analyze market trends and user research to inform design decisions and improve experiences.

Skills

UX design

Inclusive design

Design strategy

Cross-functional collaboration

APIs & microservices

Mentoring

Job description

JPMorgan Chase & Co. seeks an Experience Design Vice President to lead design strategy and drive inclusive, accessible user experiences across产品 offerings. You will mentor designers, collaborate with cross-functional teams, and shape solutions aligned with business goals and user needs.

The role emphasizes transforming insights into North Star designs, with strong attention to accessibility and technical literacy across modern web stacks.