VP of Experience Design, Channels - Transform Banking

JPMorganChase; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase's Channels Experiences team seeks a UX Designer to shape product and service solutions, blending craft with strategy to drive customer-centric decisions in consumer banking. You will contribute from design direction to delivery, helping define the next era of digital experiences.

Responsibilities include evolving the primary customer dashboard experience, translating complex financial challenges into elegant user-centered designs, collaborating with product and tech partners, and

Qualifications

• Bachelor's degree in design or equivalent practical experience.
• 7+ years of experience in UX or product design for mobile and web.
• Experience designing with design systems and contributing to design system uplift.
• Exceptional communication, influence, and cross-functional collaboration.
• Experience partnering with product managers and leadership.
• Expertise in Figma, rapid prototyping, and usability testing.

Responsibilities

• Evolve Chase's primary dashboard experience with product and tech partners.
• Deliver UX/UI designs, prototypes, and specifications for digital products.
• Contribute to redesign and uplift of the design system.
• Collaborate with product managers and cross-functional teams.
• Present to stakeholders with data-informed narratives.
• Advocate for user-centered design and accessibility.
• Apply emerging technologies to keep digital finance at the cutting edge.

Skills

Communication skills

Stakeholder management

Cross-functional collaboration

Figma

Rapid prototyping

Usability testing

Education

Bachelor's degree in design or equivalent practical experience

Tools

Figma

Design systems

Job description

JPMorganChase's Channels Experiences team seeks a UX Designer to shape product and service solutions, blending craft with strategy to drive customer-centric decisions in consumer banking. You will contribute from design direction to delivery, helping define the next era of digital experiences.

Responsibilities include evolving the primary customer dashboard experience, translating complex financial challenges into elegant user-centered designs, collaborating with product and tech partners, and