VP of Client Onboarding & Reference Data

U.S. Bank; Charlotte (NC); In loco; USD 127.000 - 149.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave and leave accruals

Descrizione del lavoro

U.S. Bank seeks a Vice President, Head of Client Onboarding & Data to establish a centralized onboarding and reference-data capability for brokers. You will own the full onboarding lifecycle from initial handoff to account readiness, including client setup, security configuration, and data-quality governance.

Lead a scalable operating model, partner with Front Office, Legal, Compliance, Risk, Finance, and Technology, and drive automation while ensuring controls and superior client experience.

Competenze

• Demonstrated experience leading teams and managing complex, cross-functional operational processes.
• Strong understanding of broker-dealer operating environments, trade lifecycle dependencies, account structures, reference data, and controls.
• Experience designing procedures, controls, metrics, governance, and escalation frameworks.
• Experience building or transforming client onboarding, account master, or reference-data functions.

Mansioni

• Build and lead the broker-dealer Client Onboarding & Data function, including team structure, procedures, service standards, controls, metrics, and escalation protocols.
• Own the operational onboarding lifecycle and coordinate readiness across Front Office, Operations, Legal, Compliance, Risk, Finance, Technology, and other control partners.
• Oversee client and account setup, security setup, standing/static data, account-master and security-master activities, and data-quality controls.
• Create a single, disciplined intake and tracking process for new clients, accounts, products, and business initiatives with clear ownership and status reporting.
• Partner with KYC/AML and other control functions to ensure required approvals before activation; coordinates readiness without replacing independent compliance ownership.
• Establish maker/checker controls, data validation, reconciliations, exceptions, and periodic certification of onboarding and reference data.
• Develop service-level expectations and reporting for onboarding volumes, aging, cycle time, exceptions, defects, capacity, and risk indicators.
• Lead onboarding readiness for growth initiatives, new products/desks/platform conversions, including testing and post-launch stabilization.
• Drive automation and workflow improvements across master data and onboarding tools to reduce manual touchpoints.
• Act as senior escalation point for complex onboarding issues and drive root-cause remediation.
• Recruit, coach, and develop a high-performing team with product knowledge, control discipline, and client-service orientation.

Conoscenze

Team leadership

Cross-functional collaboration

Executive communication

Broker-dealer knowledge

Formazione

Bachelor's degree or equivalent practical experience

Descrizione del lavoro

U.S. Bank seeks a Vice President, Head of Client Onboarding & Data to establish a centralized onboarding and reference-data capability for brokers. You will own the full onboarding lifecycle from initial handoff to account readiness, including client setup, security configuration, and data-quality governance.

Lead a scalable operating model, partner with Front Office, Legal, Compliance, Risk, Finance, and Technology, and drive automation while ensuring controls and superior client experience.