VP, Broker-Dealer Operations: Business Support & Governance

U.S. Bank; Charlotte (NC); On-site; USD 127,000 - 149,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer-funded retirement plan

Paid vacation

11 paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Vice President, Head of Business Support to lead a centralized function within Broker-Dealer Operations. The role focuses on governance, management reporting, and operational risk management, reporting to the Head of Broker-Dealer Operations.

The candidate will build a scalable team to support growth and enhance controls. The successful leader will drive strategic execution, partner with Risk, Compliance, Audit, and Technology, and elevate governance standards.

Qualifications

• Bachelor’s degree or equivalent in business/finance/economics.
• Experience in financial services, broker-dealer operations, capital markets operations.
• Strong leadership, governance, and risk-management capabilities.

Responsibilities

• Lead and develop the centralized Business Support function.
• Oversee governance forums, dashboards, KPIs, KRIs, and reporting processes.
• Coordinate remediation of audit findings, regulatory observations, and control deficiencies.
• Drive process standardization, automation, and operating-model improvements.
• Oversee budgeting, vendor management, and resource planning.

Skills

Leadership

Governance

Management reporting

Process improvement

Stakeholder management

Excel

PowerPoint

Power BI

Regulatory knowledge

Financial services

Education

Bachelor’s degree in Business, Finance, Accounting, Economics, or related field

Tools

Power BI

Tableau

ServiceNow

Job description

U.S. Bank is seeking a Vice President, Head of Business Support to lead a centralized function within Broker-Dealer Operations. The role focuses on governance, management reporting, and operational risk management, reporting to the Head of Broker-Dealer Operations.

The candidate will build a scalable team to support growth and enhance controls. The successful leader will drive strategic execution, partner with Risk, Compliance, Audit, and Technology, and elevate governance standards.