VP, Luxury Event Experience & Operations

Fox Corporation; New York (NY); Hybrid; USD 179,000 - 230,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Fox Corporation seeks a Vice President of Event Experience to drive operational excellence across a portfolio of luxury suites and premium seating at venues nationwide. This highly hands-on leadership role translates an elevated service vision into scalable execution across markets, staffing, in-suite catering, branding and run-of-show.

Reporting to the Senior Vice President, Strategy & Operations, you will own end-to-end member experiences, recruit and develop Suite Hosts, manage P&L, and

Qualifications

• 10+ years leading multi-location hospitality, event, or guest-service operations.
• Experience building and managing hourly frontline teams.
• Strong ability to translate service standards into repeatable processes and playbooks.
• Demonstrated P&L ownership with labor budgeting and cost control.
• Experience managing high-touch guest experiences with attention to detail.

Responsibilities

• Own end-to-end member experience at events nightly across venues and markets.
• Translate service vision into scalable operating standards, processes, and playbooks.
• Recruit, train, and develop Suite Hosts for exceptional service.
• Develop staffing strategies based on venue size and event requirements.
• Oversee all member-facing elements: arrival, seating, branding, decor, food & beverage, hospitality, run-of-show.
• Establish policies and escalation protocols for issue resolution.
• Partner with internal teams, venues, vendors to ensure seamless execution.
• Capture member feedback and use insights to improve future experiences.
• Own the P&L for event experience with disciplined financial management.
• Identify opportunities to innovate and elevate the experience as operations scale.

Skills

Hospitality operations

Team leadership

P&L ownership

Staffing and scheduling

Cross-functional collaboration

Travel readiness

Job description

Fox Corporation seeks a Vice President of Event Experience to drive operational excellence across a portfolio of luxury suites and premium seating at venues nationwide. This highly hands-on leadership role translates an elevated service vision into scalable execution across markets, staffing, in-suite catering, branding and run-of-show.

Reporting to the Senior Vice President, Strategy & Operations, you will own end-to-end member experiences, recruit and develop Suite Hosts, manage P&L, and