VP, Issues & Operational Risk Governance

Banco Santander SA; Miami (FL); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Banco Santander SA in Miami seeks a senior leader to oversee the Business Control Unit for Issues & Events. You will own governance of risk events across CIB US, drive remediation, and provide executive-level risk reporting.

The role requires strong stakeholder influence, a deep understanding of enterprise risk frameworks, and the ability to steer cross‑functional teams through complex regulatory demands while fostering a strong risk culture.

Qualifications

• Bachelor's degree or higher in a related field; risk/compliance focus preferred.
• 9+ years of experience in financial services, risk, or controls.
• Proven ability to influence senior stakeholders and drive decisions.
• Strong knowledge of enterprise risk frameworks and internal controls.

Responsibilities

• Own and lead line of business governance of business issues and operational risk events across CIB US.
• Collaborate with Issues Management COE to enforce quality standards for issue statements, root-cause analysis, impact assessments, remediation plans, milestones, closure evidence, and sustainability validation.
• Provide credible challenge to business owners and analysis to CIB Business Control Officers, escalating overdue, high-risk, or inadequately remediated items to senior management and governance forums.
• Ensure operational risk events are identified, classified, documented, and escalated promptly in the bank’s designated systems, including assessment of financial, client, regulatory, and reputational impacts.
• Collaborate with the Issues and Events COE to direct portfolio-level monitoring of issues and events, identify recurring themes and risk concentrations, and sponsor preventative control enhancements.

Skills

Risk management

Stakeholder influence

Leadership

Regulatory knowledge

Risk reporting

Education

Bachelor's degree

Master's degree

Job description

Banco Santander SA in Miami seeks a senior leader to oversee the Business Control Unit for Issues & Events. You will own governance of risk events across CIB US, drive remediation, and provide executive-level risk reporting.

The role requires strong stakeholder influence, a deep understanding of enterprise risk frameworks, and the ability to steer cross‑functional teams through complex regulatory demands while fostering a strong risk culture.