VP, Global Onboarding & Professional Services

Bidgely, Inc; United States; Presencial; USD 250.000 - 420.000; Jornada completa

Descripción de la vacante

Bidgely, Inc. seeks a seasoned executive to lead the global Customer Onboarding and Professional Services organization. You will own the full services lifecycle from onboarding to live engagements, scale delivery, and drive value with AI-enabled tooling.

The role reports to the COO and is a key member of the senior leadership team. The ideal candidate brings 15+ years in enterprise software services, strong P&L ownership, and a proven ability to partner with Product, Engineering, and Sales to

Formación

• 15+ years of progressive professional services or enterprise software delivery experience.
• Experience leading multi-level organizations of managers and senior leaders.
• Proven track record transforming and scaling professional services at an enterprise software company.
• Ownership of a services P&L, including revenue forecasting and margins.
• Deep expertise in delivery governance, quality frameworks, and project methodologies.
• Strong executive presence with C-level customer relationships.
• Experience partnering with Product and Engineering to shape roadmaps and tooling.
• Excellent communication and leadership across functions.
• Bachelor-level degree in business, engineering, computer science, or related field.

Responsabilidades

• Lead a 40+ person global services organization spanning delivery, program management, solution architecture, and consulting.
• Build a client-centric culture grounded in ownership, technical excellence, collaboration, and outcomes.
• Design roles, career paths, and scalable structures to grow with Bidgely.
• Attract, hire, and retain top talent while developing next-generation services leaders.
• Set goals, performance expectations, and development plans for leaders and teams.

Conocimientos

Executive leadership

P&L management

Delivery governance

Stakeholder management

AI & automation

Educación

Bachelor's degree in business or STEM

Descripción del empleo

Bidgely, Inc. seeks a seasoned executive to lead the global Customer Onboarding and Professional Services organization. You will own the full services lifecycle from onboarding to live engagements, scale delivery, and drive value with AI-enabled tooling.

The role reports to the COO and is a key member of the senior leadership team. The ideal candidate brings 15+ years in enterprise software services, strong P&L ownership, and a proven ability to partner with Product, Engineering, and Sales to