VP, Global Network & IT Operations Leader

Fidelity Investments Inc.; Roanoke (TX); On-site; USD 250,000 - 350,000; Full time

Job summary

Fidelity Investments is seeking an experienced technology executive to lead the Enterprise Infrastructure and Operations (EI&O) Datacenter and Network team. The role focuses on shaping an operating model for a global network with emphasis on observability, automation-driven procedures, ITSM discipline, and proactive issue mitigation.

Ideally, you bring 15+ years in enterprise networking, multivendor environments, and strong leadership to drive scalable change across regions.

Qualifications

• 15+ years in enterprise operations and IT networking.
• Experience with multivendor network environments.
• Proficient in network monitoring and observability.
• Strong ITIL and Lean/Agile delivery experience.
• Proven ability to lead cross-functional teams and drive change.

Responsibilities

• Lead incident management with automation-driven remediation.
• Develop and implement the network operating model.
• Collaborate with network engineering for change readiness.
• Drive observability with predictive analytics across network layers.

Skills

IP networking (LAN/WAN, SD-WAN, MPLS)

Network security

Traffic management

DDI and proxies

Infrastructure automation (Python, Ans

Observability & monitoring

Root cause analysis (RCA)

Leadership & communication

Cloud networking experience

Education

IT certifications (ITIL, CCNA/CCNP, etc.)

Tools

Python

Ansible

Observability tools

ITSM platforms

Job description

Fidelity Investments is seeking an experienced technology executive to lead the Enterprise Infrastructure and Operations (EI&O) Datacenter and Network team. The role focuses on shaping an operating model for a global network with emphasis on observability, automation-driven procedures, ITSM discipline, and proactive issue mitigation.

Ideally, you bring 15+ years in enterprise networking, multivendor environments, and strong leadership to drive scalable change across regions.