VP GenAI & ML Ops Leader — Search, Chatbots & Agents

Testing Site - JPMC; Plano (TX); On-site; USD 180,000 - 350,000; Full time

Job summary

JPMorgan Chase seeks a Vice President and Lead for Applied AI/ML to drive GenAI app development, including search, chatbots, and agents, for commercial banking and financial services. You will lead end-to-end GenAI-powered solutions, collaborating across teams to ensure scalable, secure deployments.

The VP AI/ML Ops Engineer will guide architecture, optimization, and production readiness, leveraging NLP, LLM, and deep learning to deliver enterprise-grade AI systems and foster a culture of

Qualifications

• Formal training in software engineering with 12+ years of applied technical experience.
• Deep knowledge of Python and FastAPI, microservices architecture, and AWS deployment for scalable AI workflows.
• Proficiency with AWS services (EC2, ECS, EKS, Lambda, DynamoDB, RDS, Redshift, EMR, OpenSearch, StepFunctions, Kinesis).
• Experience developing production-grade multi-agent GenAI/LLM applications and frameworks.

Responsibilities

• Lead end-to-end development and deployment of GenAI-powered applications (search, chatbots, agents).
• Apply AI, NLP, LLM, and deep learning to improve business outcomes and processes.
• Design enterprise-level LLM/GenAI solutions on cloud platforms (AWS/Azure).
• Oversee development, testing, deployment, monitoring, and operations for high-volume cloud apps.
• Implement innovative software solutions and troubleshoot complex problems.
• Use Terraform IaC, Splunk, Dynatrace, Grafana, Prometheus, and Datadog to build scalable systems.
• Improve system architecture, stability, coding hygiene, and troubleshooting workflows.
• Advance production engineering and automation practices.
• Foster innovation, diversity, and inclusion within engineering communities.
• Participate in SRE and production support activities.
• Explain complex technical concepts to both technical and non-technical stakeholders.

Skills

GenAI development

Cloud architecture

Python

AWS

LLM

NLP

MLOps

CI/CD

Terraform IaC

Splunk

Dynatrace

Grafana

Prometheus

Datadog

OpenSearch

Step Functions

Kinesis

FastAPI

Microservices

Kubernetes

LangChain

LangGraph

Tools

Terraform IaC

Splunk

Dynatrace

Grafana

Prometheus

Datadog

OpenSearch

StepFunctions

Kinesis

AWS Lambda

FastAPI

Jupyter

Job description

JPMorgan Chase seeks a Vice President and Lead for Applied AI/ML to drive GenAI app development, including search, chatbots, and agents, for commercial banking and financial services. You will lead end-to-end GenAI-powered solutions, collaborating across teams to ensure scalable, secure deployments.

The VP AI/ML Ops Engineer will guide architecture, optimization, and production readiness, leveraging NLP, LLM, and deep learning to deliver enterprise-grade AI systems and foster a culture of