External Communications Associate

JPMorgan Chase & Co.; City of Rochester (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

Chase Auto is seeking an External Communications Associate to help shape the external narrative across its Retail & Consumer, Private Label Captive Finance and Commercial Solutions units. You will support earned media and executive communications strategies that advance the reputation and visibility of Chase Auto, aligning with enterprise priorities.

You will collaborate across Consumer and Community Banking and Corporate Communications, draft press materials, coordinate with agencies, monitor

Qualifications

• 4+ years in public relations, communications, or journalism in corporate or agency settings.
• Experience supporting integrated communications with earned media and executive speaking engagements.
• Strong writing and storytelling abilities for executive materials.
• Experience in media relations and elevating brand or community impact.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with media monitoring, reporting, and analysis.
• Collaborative mindset across marketing, business, and communications teams.

Responsibilities

• Develop and execute integrated earned media strategies and executive speaking engagements.
• Create proactive narratives highlighting innovation and partnerships across segments.
• Draft press releases, executive briefings, and external messaging.
• Coordinate across stakeholders and agencies to ensure alignment and execution.
• Prepare materials and readiness for field-based teams.
• Monitor media coverage and provide insights on trends and opportunities.
• Support proactive and reactive media engagement, including issue management.

Skills

Public relations

Corporate communications

Media relations

Executive communications

Strategic writing

Stakeholder management

Project management

Cross-functional work

Analytical skills

Job description

Chase Auto is seeking an Associate for the External Communications team to help shape the external narrative for one of the nation's leading auto finance businesses. This role focuses on advancing earned media and executive communications strategies that advances the reputation and visibility of Chase Auto, including its three strategic business units: Retail & Consumer, Private Label Captive Finance and Commercial Solutions.

As an External Communications Associate within Consumer and Community Banking, you will support external communications strategy for Chase Auto's three strategic business units, ensuring alignment with enterprise priorities and long-term growth objectives. In addition, you will collaborate across Consumer and Community Banking and Corporate Communications to ensure consistency with firmwide messaging and strategic priorities.

Job responsibilities

• Help develop and execute integrated earned media strategies and executive speaking engagements that further enterprise priorities.

• Develop and execute proactive, insight-driven narratives that highlight innovation, client partnerships, product capabilities, and industry leadership across both consumer and commercial segments.

• Draft and deliver high-quality communications materials, including press releases, executive briefings, and messaging for external audiences.
• Serve as a key coordinator across internal stakeholders and agency partners, ensuring alignment, consistency, and disciplined execution across campaigns.
• Support communications processes tied to external engagement, including speaker preparation, materials development, and readiness for field-based teams.

• Monitor, analyze, and report on media coverage, industry trends, competitive dynamics, and the evolving media landscape, providing insights to inform strategy and identify opportunities to differentiate the business frameworks to evaluate the effectiveness of communications programs.

• Support proactive and reactive media engagement, including issue management and coordination with corporate communications partners.

Required qualifications, capabilities, and skills:

• 4+ years of experience in public relations, communications, or journalism, with experience in corporate and/or agency environments.
• Experience supporting integrated communications strategies that include earned media and executive speaking engagements.
• Strong writing and storytelling skills, with experience developing executive-level materials and messaging.
• Experience supporting media relations and identifying opportunities to elevate brand, reputation, or community impact.
• Ability to manage multiple priorities and stakeholders in a fast-paced, highly matrixed environment.
• Familiarity with media monitoring, reporting, and performance measurement, with the ability to translate results into actionable insights.
• Collaborative mindset and strong partnership skills across marketing, business, and communications teams.