VP, ETF Fund Servicing & Operations Lead

JPMorganChase; Boston (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorganChase in Boston seeks an ETF Fund Servicing Lead to drive fund accounting and administration excellence within a global, matrixed team. You will coordinate with clients, sponsors, and vendors to deliver compliant, efficient ETF operations and deliver innovative solutions.

The role emphasizes leadership, stakeholder management, and continuous improvement. The ideal candidate will have deep ETF knowledge, strong managerial and analytical skills, and the ability to mentor a diverse team

Qualifications

• 7+ years of ETF industry experience.
• Strong managerial skills.
• Strong analytical, prioritization, organizational, and time management skills.
• Ability to be effective in a global operating environment and a matrix management organization.
• Ability to build and maintain effective working relationships with clients and counterparties.
• Excellent customer service skills with attention to detail.
• Results orientated; ability to create and sustain a target guided environment.

Responsibilities

• Manage client and broker queries related to daily ETF order activity
• Participate in industry working groups and initiatives
• Stay updated on developments in the broader ETF ecosystem
• Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF deliveries
• Participate in discussions with Fund Sponsors looking to launch new ETF products
• Provide front to back oversight of post trade monitoring and resolution
• Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes

Skills

ETF experience

Managerial skills

Analytical skills

Time management

Global/matrix environment

Client relationships

Customer service

Excel

VBA

Tools

Excel

VBA

Job description

JPMorganChase in Boston seeks an ETF Fund Servicing Lead to drive fund accounting and administration excellence within a global, matrixed team. You will coordinate with clients, sponsors, and vendors to deliver compliant, efficient ETF operations and deliver innovative solutions.

The role emphasizes leadership, stakeholder management, and continuous improvement. The ideal candidate will have deep ETF knowledge, strong managerial and analytical skills, and the ability to mentor a diverse team