ETF Operations Specialist — Client & Collateral Services

Next Frontier Capital; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking an ETF Operations Analyst within the Fund Servicing team in Boston to support the Basket Operations and ETF servicing. You will work closely with clients, Authorized Participants, and internal groups to ensure accurate ETF record-keeping and capstock activity.

The role involves KPI reporting, collateral management, and collaboration with technology teams to scale processes and improve efficiency. A Bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree and 1+ years of industry experience.
• Strong analytical, prioritization, organizational and time management skills.
• Ability to work effectively in a global operating environment and a matrix organization.
• Ability to build and maintain effective relationships with clients and counterparties.

Responsibilities

• Manage daily trading activity reconciliation and client inquiries.
• Handle ETF order inquiries and resolutions for APs and issuers.
• Maintain settlements dashboard and KPI tracking for ageing breaks.
• Facilitate collateral management and validate cash movements.
• Return collateral post-settlement as per policy and agreements.
• Coordinate wires for collateral, cash components, and fees.
• Produce collateral reporting for APs and ETF issuers.

Skills

Quick learning

Analytical skills

Organizational skills

Global/matrix environment

Education

Bachelor’s degree

Tools

Excel

AI analytics tools

Job description

JPMorgan Chase & Co. is seeking an ETF Operations Analyst within the Fund Servicing team in Boston to support the Basket Operations and ETF servicing. You will work closely with clients, Authorized Participants, and internal groups to ensure accurate ETF record-keeping and capstock activity.

The role involves KPI reporting, collateral management, and collaboration with technology teams to scale processes and improve efficiency. A Bachelor’s degree and relevant experience are required.