VP, Enterprise Partnerships & Customer Success

VaxCare Corp.; Idaho; On-site; USD 180,000 - 260,000; Full time

Job summary

VaxCare Corp. in the United States seeks a VP of Enterprise Partnerships to lead the Enterprise Partner Success organization and own strategic relationships across the top health systems.

This leader will drive retention, expansion, and value realization for high-value Partners and manage key GPO/channel relationships to maximize market position. The role requires building executive-level relationships, influencing product and GTM strategy, and collaborating with Sales, Marketing, and Operations

Qualifications

• 10–15+ years in progressive customer success or account management roles (healthcare preferred).
• Proven success with large, complex health system relationships.
• Experience leading and scaling Customer Success or Account management teams.

Responsibilities

• Define and execute enterprise CS strategy for top health system Partners.
• Own retention, adoption, and expansion outcomes across the portfolio.
• Build C-suite relationships and lead executive reviews.
• Manage GPO and channel partner relationships and joint planning.
• Collaborate cross-functionally with Sales, Product, Operations and Finance.

Skills

Strategic leadership

Executive presence

Cross-functional collaboration

Channel & GPO management

Job description

VaxCare Corp. in the United States seeks a VP of Enterprise Partnerships to lead the Enterprise Partner Success organization and own strategic relationships across the top health systems.

This leader will drive retention, expansion, and value realization for high-value Partners and manage key GPO/channel relationships to maximize market position. The role requires building executive-level relationships, influencing product and GTM strategy, and collaborating with Sales, Marketing, and Operations