VP, Digital Lending & STP Transformation

JPMorganChase

Plano (TX)

On-site

USD 180,000 - 230,000

Full time

10 days ago

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Job summary

JPMorganChase is seeking a Vice President Product Manager to shape strategy, design, and delivery of client-facing digital lending solutions, transforming complex origination processes into seamless experiences. You will champion end-to-end workflow modernization and STP across the lending lifecycle to enable faster credit decisions and stronger client satisfaction.

You will collaborate with cross-functional teams, define a clear product vision, measure success with adoption and efficiency

Qualifications

8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.
Proven experience leading complex products and strategic initiatives through the full product lifecycle.
Experience building client-facing applications, digital servicing platforms, and self-service capabilities.
Demonstrated success simplifying, digitizing, and automating complex business processes and workflows.
Experience driving process transformation, workflow modernization, and straight-through processing initiatives.
Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.
Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.

Responsibilities

Define and execute the product vision, strategy, and roadmap for digital lending products and client-facing application.
Lead the digitization and process transformation of complex lending and credit origination processes.
Drive end-to-end (E2E) workflow modernization and straight-through processing (STP) initiatives to reduce manual touchpoints and improve efficiency.
Own and prioritize the product backlog, balancing customer needs, business value, risk, and technology investments.
Partner with cross-functional teams to design and deliver intuitive, scalable, and compliant digital solutions.
Leverage data, customer insights, and market research to identify innovation opportunities and drive product decisions.
Establish and monitor key success metrics, including client adoption, digital engagement, STP rates, turnaround times, operational efficiency, risk posture, and platform reliability.
Lead product delivery from ideation through launch and continuous optimization, ensuring alignment across stakeholders and measurable business outcomes.