Product Manager - Lending Product - Vice President

JPMorgan Chase & Co.; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Texas is seeking a Vice President Product Manager to shape strategy, design, and delivery of client-facing lending solutions that transform complex processes into seamless digital experiences.

You will drive end-to-end workflow modernization and STP across the lending lifecycle, enabling faster credit decisions and scalable growth. You will collaborate with cross-functional teams to ensure scalable, compliant digital solutions and measure success with key metrics such as

Qualifications

• 8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.
• Experience building client-facing applications, digital servicing platforms, and self-service capabilities.
• Experience driving process transformation, workflow modernization, and straight-through processing initiatives.

Responsibilities

• Define and execute the product vision, strategy, and roadmap for digital lending and client-facing apps.
• Lead digitization and transformation of complex lending/origination processes.
• Drive end-to-end workflow modernization and STP initiatives to reduce manual touchpoints.
• Own and prioritize backlog balancing customer needs, value, risk, and tech investments.
• Partner with cross-functional teams to deliver scalable, compliant digital solutions.
• Leverage data and market research to identify innovation and drive product decisions.
• Track key metrics: adoption, engagement, STP, turnaround, efficiency, risk, reliability.
• Lead delivery from ideation to launch and ongoing optimization.

Skills

Product Management

Lending

Digital Transformation

Workflow Automation

Job description

You are passionate about shaping the future of digital lending experiences and driving product innovation at scale. As a Vice President Product Manager, you will lead the strategy, design, and delivery of client-facing lending solutions that transform complex processes into seamless digital experiences. You will drive end-to-end workflow modernization and straight-through processing (STP) across the lending lifecycle, enabling faster credit decisions, improved client satisfaction, operational efficiency, and scalable growth.

With a strong commitment to client experience, scalability, resiliency, and operational excellence, you will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations and creates measurable business value.

Job responsibilities

• Define and execute the product vision, strategy, and roadmap for digital lending products and client-facing application.
• Lead the digitization and process transformation of complex lending and credit origination processes.
• Drive end-to-end (E2E) workflow modernization and straight-through processing (STP) initiatives to reduce manual touchpoints and improve efficiency.
• Own and prioritize the product backlog, balancing customer needs, business value, risk, and technology investments.
• Partner with cross-functional teams to design and deliver intuitive, scalable, and compliant digital solutions.
• Leverage data, customer insights, and market research to identify innovation opportunities and drive product decisions.
• Establish and monitor key success metrics, including client adoption, digital engagement, STP rates, turnaround times, operational efficiency, risk posture, and platform reliability.
• Lead product delivery from ideation through launch and continuous optimization, ensuring alignment across stakeholders and measurable business outcomes.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a related domain.
• Proven experience leading complex products and strategic initiatives through the full product lifecycle.
• Experience building client-facing applications, digital servicing platforms, and self-service capabilities.
• Demonstrated success simplifying, digitizing, and automating complex business processes and workflows.
• Experience driving process transformation, workflow modernization, and straight-through processing initiatives.
• Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.
• Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.

Preferred Qualifications, Capabilities, and Skills

• Experience in Corporate Banking, Commercial Banking, Credit Origination, Lending Operations, or Financial Services.
• Knowledge of digital lending platforms, workflow orchestration, automation technologies, and straight-through processing solutions.
• Experience leading large-scale modernization and transformation programs.
• Familiarity with AI-enabled workflows, intelligent decisioning, and digital process optimization solutions.