VP, Digital Experience Platform & Analytics Standards

JPMorganChase; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase, a leading financial services firm, seeks a Product Manager in Digital Channels to drive end-to-end product life cycle, voice of the customer, and scalable product offerings for Chase app and website.

You will lead a team of Product Managers, define standards for analytics, metadata, and taxonomy, and partner with engineering, design, and data teams to deliver high-quality experiences for clients across digital surfaces.

Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Strong ability to set product vision, translate enterprise standards into clear requirements and roadmaps, and define measurable outcomes.
• Experience partnering with engineering, architecture, design, data, analytics, and content teams to deliver scalable platform capabilities.
• Expertise using data to guide product decisions, including defining event instrumentation, measurement frameworks, data quality expectations, and success metrics.
• Experience establishing and governing metadata, taxonomy, analytics, or engineering standards across complex digital products.
• Strong verbal and written communication skills, with the ability to align senior stakeholders and explain complex technical standards to diverse audiences.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Builds the long term strategy to scale the product area.
• Influences cross-functional team to deliver against roadmap and vision.
• Manages and develops two Product Managers, setting clear priorities, coaching performance, and building product management capability.
• Defines and governs reusable build standards for analytics and event instrumentation, metadata and taxonomy, and engineering architecture across all Chase app and website pages, surfaces, and content.

Skills

Product management

Data analytics

Leadership

Stakeholder communication

Job description

JPMorgan Chase, a leading financial services firm, seeks a Product Manager in Digital Channels to drive end-to-end product life cycle, voice of the customer, and scalable product offerings for Chase app and website.

You will lead a team of Product Managers, define standards for analytics, metadata, and taxonomy, and partner with engineering, design, and data teams to deliver high-quality experiences for clients across digital surfaces.