VP Customer Success: Revenue Growth & AI-Driven Leadership

Afsvision; Exton (PA); Hybrid; USD 220,000 - 360,000; Full time

Job summary

The Vice President, Customer Success at AFSVision leads the Customer Success function company-wide, owning retention and expansion revenue, staffing, and multi-year strategy to turn relationships into durable growth. This executive role partners with the SVP Client Services, Sales, Product, and Finance to shape go-to-market and product roadmaps.

Hybrid in-office role with flexible schedule; responsible for CS budget, org design from CSMs to Principal CSMs, and for setting company-wide CS

Job description

The Vice President, Customer Success at AFSVision leads the Customer Success function company-wide, owning retention and expansion revenue, staffing, and multi-year strategy to turn relationships into durable growth. This executive role partners with the SVP Client Services, Sales, Product, and Finance to shape go-to-market and product roadmaps.

Hybrid in-office role with flexible schedule; responsible for CS budget, org design from CSMs to Principal CSMs, and for setting company-wide CS