VP, Customer-Driven Commercial Operations

Cornerstone Building Brands; North Carolina; On-site; USD 200,000 - 350,000; Full time

Benefits offered by this job

Medical, dental & vision from day 1

PTO & paid holidays

401k

FSA

Tuition reimbursement

Professional development

Job summary

Cornerstone Building Brands in Cary, NC seeks a Vice President of Commercial Operations to lead customer journey management, experience design and innovation. You will shape strategies that balance long-term customer value with near-term revenue goals and align cross-functional teams to deliver superior experiences that drive growth.

The role requires executive leadership with a track record of building customer-centric platforms, dashboards, and insights from VoC data, and a commitment to

Qualifications

• Experience leading executive-level sales and/or marketing teams.
• Ability to translate consumer research into actionable strategy.
• Proven track record of growing revenue and profitability.

Responsibilities

• Lead customer journey management, experience design and innovation.
• Develop strategies aligning long-term customer value with near-term revenue goals.
• Coordinate cross-functional teams to maximize customer lifetime value.
• Develop dashboards and insights from VoC and data to drive decisions.

Skills

Executive leadership

Sales leadership

Marketing leadership

Customer experience design

Data-driven decision making

Education

Bachelor’s degree

MBA or advanced degree

Job description

Cornerstone Building Brands in Cary, NC seeks a Vice President of Commercial Operations to lead customer journey management, experience design and innovation. You will shape strategies that balance long-term customer value with near-term revenue goals and align cross-functional teams to deliver superior experiences that drive growth.

The role requires executive leadership with a track record of building customer-centric platforms, dashboards, and insights from VoC data, and a commitment to