VP, Commercial Loan Servicing – Real Estate Ops Leader

Axos Bank; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

HSA/FSA

Mortgage Loan Program

Self-Directed Trading

Job summary

Axos Bank is seeking a VP, Commercial Loan Servicing to lead a high-performing team within Central Lending Operations in San Diego. You will ensure accuracy, efficiency, and compliance of servicing activities for a commercial real estate loan portfolio.

You will oversee daily operations, drive process improvements, mentor staff, and collaborate with internal stakeholders to execute key servicing initiatives.

Qualifications

• 5+ years of commercial loan servicing experience.
• Experience managing a team and coaching staff.
• Familiarity with loan servicing platforms and processes.
• Strong attention to regulatory compliance.
• Excellent communication with internal and external stakeholders.

Responsibilities

• Lead, coach, and develop a team of Commercial Lending Specialists through performance management and training.
• Own daily operations of the commercial real estate portfolio, including payment processing, GL balancing, and monthly reconciliations.
• Drive strategy and execution of Central Lending Operations initiatives and process improvements.
• Oversee wire processing operations with adherence to accuracy, SLAs, and compliance; review and approve wires as needed.
• Ensure accurate onboarding, funding, term modifications, and construction draw administration.
• Partner with credit, compliance, and technology to identify gaps and implement scalable solutions.

Skills

Analytical skills

Leadership

Communication skills

Team management

Education

Bachelor’s degree

Tools

LoanIQ

Job description

Axos Bank is seeking a VP, Commercial Loan Servicing to lead a high-performing team within Central Lending Operations in San Diego. You will ensure accuracy, efficiency, and compliance of servicing activities for a commercial real estate loan portfolio.

You will oversee daily operations, drive process improvements, mentor staff, and collaborate with internal stakeholders to execute key servicing initiatives.