VP, Client Services — Growth & Strategy Leader

EVERSANA INTOUCH; Chicago (IL); On-site; USD 180,000 - 260,000; Full time

Job summary

EVERSANA INTOUCH, a global full‑service marketing agency for life sciences, seeks a VP, Client Services to own senior client and partner relationships beyond day‑to‑day operations. You will drive client retention, identify growth opportunities, and manage risk to meet account targets.

You will lead the development of integrated marketing plans with internal teams and external partners, demonstrate thought leadership, and bring new services to clients to deepen relationships.

Qualifications

• 12–15 years of agency/consulting/healthcare experience.
• Thought leader for integrated and digital marketing and communications.
• Self-sufficient and able to independently manage major clients and brands.
• Proven P&L targets met and expanding business opportunities.
• Demonstrated leadership and mentoring skills.

Responsibilities

• Own senior-level client and agency partner relationships beyond day-to-day operations.
• Drive client retention by maintaining executive relationships and identifying opportunities.
• Assess and manage risk and meet account financial health targets.
• Lead coordination and development of integrated marketing plans with internal teams and partners.
• bring new services to clients to deepen engagement and outcomes.

Skills

Client relations

Leadership

Strategic thinking

P&L management

Digital marketing

Mentoring

Job description

EVERSANA INTOUCH, a global full‑service marketing agency for life sciences, seeks a VP, Client Services to own senior client and partner relationships beyond day‑to‑day operations. You will drive client retention, identify growth opportunities, and manage risk to meet account targets.

You will lead the development of integrated marketing plans with internal teams and external partners, demonstrate thought leadership, and bring new services to clients to deepen relationships.