VP, Client Services & Growth Strategy

GreenBrick Group; Raleigh (NC); On-site; USD 180,000 - 280,000; Full time

Job summary

Green Brick Group is a data-informed performance growth consultancy partnering with leadership teams to build faster-growing companies. The Vice President of Client Services leads strategic client relationships, cross-functional execution, and scalable growth across Strategy, Creative, Marketing, Data, and Operations.

This role focuses on driving measurable value, forecasting retention and revenue growth, mentoring account teams, and guiding business development with senior stakeholders.

Qualifications

• Bachelor’s degree in business, marketing, communications or related field.
• 5–8 years of leadership experience in Client Services or Strategic Digital Growth.
• Strong track record of managing large client portfolios and leading teams.
• Strong background in performance marketing, digital strategy, and/or growth consulting.
• Experience leading client relationships in fast-paced, results-driven environments.

Responsibilities

• Lead client services, overseeing account strategy, delivery quality, and client satisfaction across engagements.
• Serve as the primary strategic liaison between clients and internal teams, aligning priorities, resources, and business objectives.
• Develop and maintain senior-level client relationships, acting as trusted advisor to C-suite and VP stakeholders.
• Oversee account planning to ensure client strategies align with performance goals, budgets, and growth KPIs.
• Partner with Strategy and Data teams to evaluate client health, forecast retention and revenue growth, and identify new opportunities.
• Ensure flawless delivery of projects by coordinating across departments and enforcing operational discipline.
• Establish and refine client service processes, reporting frameworks that support scalable growth.
• Mentor and develop account managers and strategists, providing guidance on client management and problem solving.
• Lead annual and quarterly business review processes and translate results into actionable insights and next-step recommendations.
• Collaborate with the CEO and Leadership Team on business development, including scoping new engagements and pitches.
• Champion Green Brick Group’s culture of accountability, partnership, and performance.
• Develop scalable, repeatable offerings that provide value to clients.
• Demonstrates to ability to drive revenue with deep P&L experience.
• Understand the building blocks to run and grow a healthy Digital Business.
• Demonstrates the ability to unite and lead a team toward a common goal.
• Exceptional leadership and communication skills with executive-level clients.
• Able to articulate a 2-5 year vision for a Digital business and execute it.
• Deep understanding of performance marketing, analytics, and business strategy.
• Able to translate client goals into executable strategies that drive measurable outcomes.
• Able to teach teams how to develop strategies across the digital media landscape.

Skills

Leadership

Client Services

Strategic Thinking

Cross-functional

Forecasting

P&L Management

Budgeting

Business Development

Negotiation

Vendor Management

Project Management

Education

Bachelor's degree in business/marketing/communications

Tools

Google Analytics

CRM software

Excel

Job description

Green Brick Group is a data-informed performance growth consultancy partnering with leadership teams to build faster-growing companies. The Vice President of Client Services leads strategic client relationships, cross-functional execution, and scalable growth across Strategy, Creative, Marketing, Data, and Operations.

This role focuses on driving measurable value, forecasting retention and revenue growth, mentoring account teams, and guiding business development with senior stakeholders.