Senior VP, Client Delivery & Growth

Bridgenext; United States; Remote; USD 350,000 - 500,000; Full time

Job summary

Bridgenext, a global digital consultancy, is seeking an SVP, Client Delivery to own a portfolio of high-growth client accounts. You will ensure engagements meet quality, timeline, and margin standards while building executive trust to win the next phase of work.

You will drive health, growth, and profitability of the portfolio, mentor cross-functional teams, and partner with delivery leads and practice leadership to align resources and strategy for client success.

Qualifications

• 10+ years of experience in client delivery, account management, or consulting leadership, including experience owning a portfolio of enterprise accounts.
• Proven track record of growing accounts through trusted executive relationships and strong delivery performance.
• Demonstrated ability to manage revenue and margin accountability across multiple client engagements.
• Strong executive presence and communication skills, with experience influencing C-suite and senior client stakeholders.
• Experience leading cross-functional delivery teams in a matrixed or consulting/professional services environment.
• Comfortable balancing hands-on delivery oversight with strategic account planning and business development.
• Demonstrable technical expertise and track record.

Responsibilities

• Portfolio Ownership. Own end-to-end delivery and commercial performance across a portfolio of high-growth client accounts, ensuring each engagement meets Bridgenext's quality, timeline, and margin standards.
• Delivery Excellence. Set and enforce delivery standards across account teams, proactively identifying risk, resolving issues before they elevate, and holding teams accountable to consistent, high-quality outcomes.
• Technical Expertise. Guide team members toward sound technical solutions that meet client needs.
• Consultative skills. Act as a trusted advisor to client executives.
• Executive Relationships. Build and sustain trusted, senior‑level relationships with client executives and sponsors, positioning Bridgenext as a strategic partner rather than a vendor.
• Account Growth. Identify expansion opportunities within existing accounts, shape and pursue new statements of work, and convert delivery success into secured future revenue.
• Cross‑functional Leadership. Partner closely with delivery leads, account managers, and practice leadership to align resourcing, staffing, and capabilities to portfolio needs.
• Commercial Accountability. Own forecasting, revenue retention, and growth targets for the portfolio, reporting regularly on account health and pipeline to executive leadership.
• Talent & Team Development. Mentor and develop delivery leaders within the portfolio, building bench strength and succession for key client relationships.
• Escalation & Risk Management. Serve as the senior point of escalation for at‑risk engagements, stepping in to stabilize delivery and rebuild client confidence when needed.

Skills

Portfolio ownership

Executive relationships

Delivery performance

Executive presence

Cross-functional leadership

Delivery oversight

Technical expertise

Job description

Bridgenext, a global digital consultancy, is seeking an SVP, Client Delivery to own a portfolio of high-growth client accounts. You will ensure engagements meet quality, timeline, and margin standards while building executive trust to win the next phase of work.

You will drive health, growth, and profitability of the portfolio, mentor cross-functional teams, and partner with delivery leads and practice leadership to align resources and strategy for client success.