VP, Client Service & Treasury Solutions Leader

JPMorganChase

Chicago (IL)

On-site

USD 180,000 - 260,000

Full time

2 days ago

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Job summary

JPMorganChase in Chicago seeks a Vice President to lead the delivery of best-in-class service for a portfolio of large, complex corporate subsidiary clients, including entities operating within global structures. The role requires strategic leadership, advisory capabilities, and the ability to navigate regulatory requirements and evolving service models.

Responsibilities include acting as the client’s principal advisor, resolving service issues, identifying improvement opportunities, and driving

Qualifications

Minimum 5 years of relevant industry experience.
Understanding of core Treasury Services product sets.
Ability to present oral and written communication clearly.
Efficient time management in a fast-paced environment.
Ability to partner with internal colleagues and external clients.
Uses sound judgement in decision making; evaluates risk factors.
Flexible with working hours and capable of using virtual tools.

Responsibilities

Act as key advisor to the client, providing advice and consultation on decision making.
Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues.
Identify and address product/service gaps and development opportunities, leveraging Treasury Services capabilities.
Use product knowledge to recommend and participate in product enhancements and service delivery plans.
Convey complex ideas and client issues with confidence.
Adhere to and ensure client compliance with risk policies and educate clients on regulatory changes.