Senior Client Service VP - Global Accounts & Strategy

JPMorgan Chase & Co.; Irvine (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. in Irvine, CA, is seeking a Vice President in Client Service Account Management to lead delivery of best-in-class service for a large portfolio of corporate subsidiary clients, including entities operating within global structures.

You will be a strategic leader who acts as a trusted advisor, navigating regulatory requirements, and shaping service strategies while advancing digital and AI-enabled capabilities across the service model.

Qualifications

• Minimum 5 years of relevant industry experience.
• Understanding of core Treasury Services product sets.
• Ability to present oral and written communication in a clear and confident manner.
• Ability to balance priorities in a fast-paced environment.
• Ability to collaborate with internal colleagues and external clients.
• Judgment and risk evaluation in decision making.

Responsibilities

• Act as key advisor to the client, providing advice and consultation on decision making.
• Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues.
• Identify and address product/service gaps and development opportunities, leveraging Treasury Services capabilities.
• Use product knowledge to recommend and participate in product enhancements and service delivery plans.
• Convey complex ideas and client issues with confidence.
• Adhere to and educate clients on risk policies/practices and regulatory changes.

Skills

Client management

Treasury services

Regulatory awareness

Oral & written communication

Strategic leadership

Job description

JPMorgan Chase & Co. in Irvine, CA, is seeking a Vice President in Client Service Account Management to lead delivery of best-in-class service for a large portfolio of corporate subsidiary clients, including entities operating within global structures.

You will be a strategic leader who acts as a trusted advisor, navigating regulatory requirements, and shaping service strategies while advancing digital and AI-enabled capabilities across the service model.