VP, Client Service: Social & Digital Strategy Leader

Tech Sales Jobs; Washington (District of Columbia); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

medical and dental insurance

vision

401K

life insurance

disability insurance

paid time off

travel assistance

wellness programing

Job summary

Edelman is seeking a Vice President, Client Service to lead digital client service for a global consumer health brand. You will manage senior relationships, shape strategies, and coordinate resources across creative, production, media, technology, and experiential teams to bring ideas to life.

You will guide social and influencer campaigns, engage with top executives, and drive growth while staying ahead of digital trends and analytics. This is a full-time role across multiple U.S. locations.

Qualifications

• At least 8 years of relevant experience in digital marketing and communications.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Act as day-to-day contact for senior-level social clients and develop deep relationships, providing strategic solutions on everything digital – including social and influencer.
• Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers, competitors.
• Lead multiple workstreams from strategy through execution; manage teams.
• Liaise and collaborate with internal teams and external agency partners; communicate cross-discipline deliverables and expectations.
• Spot opportunities for growth to drive additional revenue.
• Stay current on the latest social technology, functionality, and influencer integrations to serve as a go-to resource for the client and internal team.
• Serve as a mentor and escalation point for junior staff and trusted advisor for senior staff.
• Exhibit an understanding of the components of large integrated marketing campaigns, such as advertising, paid media, social, and issue advocacy.
• Display strong knowledge of the marketing mix, and the role each channel plays in the success of a campaign.

Skills

Digital marketing

Client service leadership

Strategic selling

Executive engagement

Influencer campaigns

Education

Bachelor's degree

Tools

Analytics platforms

Paid media tools

Job description

Edelman is seeking a Vice President, Client Service to lead digital client service for a global consumer health brand. You will manage senior relationships, shape strategies, and coordinate resources across creative, production, media, technology, and experiential teams to bring ideas to life.

You will guide social and influencer campaigns, engage with top executives, and drive growth while staying ahead of digital trends and analytics. This is a full-time role across multiple U.S. locations.