VP, Social Strategy & Client Growth

DJE Holdings; Chicago (IL); Hybrid; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision

401K

Job summary

Edelman is seeking a Vice President, Client Service to lead our Digital team. You will own day‑to‑day client relationships, shape strategies, and coordinate cross‑discipline resources to deliver social campaigns and influencer programs for a global brand.

You will mentor staff, engage with senior executives, and drive revenue opportunities while staying ahead of social technology and analytics trends.

Qualifications

• At least 8 years of relevant experience in digital marketing and communications.
• Bachelor’s degree or equivalent work experience.
• Experience leading digital client service for a global brand.
• Agency experience is a plus.
• Track record developing and executing social strategies with tangible results.
• Experience with paid media, analytics, planning, technology, editorial and creative teams.
• Familiarity with analytics and reporting across earned, owned, and paid platforms.
• Strong leadership and ability to mentor junior staff.

Responsibilities

• Act as day‑to‑day contact for senior‑level social clients and develop deep relationships, providing strategic solutions on everything digital – including social and influencer
• Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers, competitors
• Lead multiple workstreams from strategy through execution; manage teams
• Liaise and collaborate with internal teams and external agency partners; communicate cross‑discipline deliverables and expectations
• Spot opportunities for growth to drive additional revenue
• Stay current on the latest social technology, functionality, and influencer integrations to serve as a go‑to resource for the client and internal team
• Serve as a mentor and escalation point for junior staff and trusted advisor for senior staff
• Exhibit an understanding of the components of large integrated marketing campaigns, such as advertising, paid media, social, and issue advocacy
• Display strong knowledge of the marketing mix, and the role each channel plays in the success of a campaign

Skills

Digital marketing

Client service leadership

Strategic thinking

Social media expertise

Executive engagement

Education

Bachelor’s degree or equivalent work experience

Job description

Edelman is seeking a Vice President, Client Service to lead our Digital team. You will own day‑to‑day client relationships, shape strategies, and coordinate cross‑discipline resources to deliver social campaigns and influencer programs for a global brand.

You will mentor staff, engage with senior executives, and drive revenue opportunities while staying ahead of social technology and analytics trends.