Vice President, Digital Client Services & Growth

Edelman; Atlanta (GA); On-site; USD 105,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Disability insurance

Paid time off

Travel assistance

Wellness programing

Job summary

Edelman is seeking a Vice President, Client Service to lead our Digital team and shape social and influencer programs for a consumer health brand. You will engage senior-level clients, craft compelling stories, and align agency resources to bring ideas to life.

As a VP, you will mentor staff, partner with executives (VP Marketing, CMO), and drive growth by integrating creative, media, technology, and production across campaigns that combine data, storytelling, and digital experiences.

Qualifications

• At least 8 years of relevant experience in digital marketing and communications.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Act as day-to-day contact for senior-level social clients and develop deep relationships, providing strategic solutions on everything digital – including social and influencer.
• Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers, competitors.
• Lead multiple workstreams from strategy through execution; manage teams.
• Liaise and collaborate with internal teams and external agency partners; communicate cross-discipline deliverables and expectations.
• Spot opportunities for growth to drive additional revenue.
• Stay current on the latest social technology, functionality, and influencer integrations to serve as a go-to resource for the client and internal team.
• Serve as a mentor and escalation point for junior staff and trusted advisor for senior staff.
• Exhibit an understanding of the components of large integrated marketing campaigns, such as advertising, paid media, social, and issue advocacy.
• Display strong knowledge of the marketing mix, and the role each channel plays in the success of a campaign.

Skills

Digital marketing

Client service leadership

Social strategy

Paid media

Analytics

Team leadership

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Google Analytics

Social listening tools

Job description

Edelman is seeking a Vice President, Client Service to lead our Digital team and shape social and influencer programs for a consumer health brand. You will engage senior-level clients, craft compelling stories, and align agency resources to bring ideas to life.

As a VP, you will mentor staff, partner with executives (VP Marketing, CMO), and drive growth by integrating creative, media, technology, and production across campaigns that combine data, storytelling, and digital experiences.