VP, Client Operations & Strategy

BNY; Florida; Sur place; USD 120 000 - 190 000; Plein temps

Résumé du poste

BNY, Lake Mary, FL, is seeking a Vice President, Client Operations Manager to lead client operations and reporting, driving continuous improvement and service excellence. You will shape client delivery strategies and collaborate with cross-functional teams to ensure timely, accurate reporting for key clients.

Ideal candidates bring 4–7 years of experience with 0–1 year in management, strong leadership, and sharp analytical/problem-solving abilities to thrive in a fast-paced financial services

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Typically 4-7 years of experience and 0-1 years of management experience.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.

Responsabilités

• Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
• Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
• Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.

Connaissances

Leadership

Analytical thinking

Problem-solving

Formation

Bachelor's degree in Business Administration or Finance

Description du poste

BNY, Lake Mary, FL, is seeking a Vice President, Client Operations Manager to lead client operations and reporting, driving continuous improvement and service excellence. You will shape client delivery strategies and collaborate with cross-functional teams to ensure timely, accurate reporting for key clients.

Ideal candidates bring 4–7 years of experience with 0–1 year in management, strong leadership, and sharp analytical/problem-solving abilities to thrive in a fast-paced financial services