VP, Business Solutions & Strategic Transformation

Arch Insurance Group Inc.

New York (NY)

On-site

USD 133,000 - 183,000

Full time

2 hours ago
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Benefits offered by this job

Health insurance
401k with generous match
PTO 20+ days / year

Job summary

Arch Insurance Group Inc. in New York is seeking a strategic Operations & Analytics leader to partner with underwriting, IT and analytics to drive enterprise priorities and enhance customer and employee journeys.

You will define short- and long-term technology initiatives, drive CX/EX improvements, and translate business needs into actionable requirements to enable data-driven decisions and measurable value realization.

Qualifications

  • Bachelor’s degree in a related field is required.
  • 5–10 years of experience in Insurance Operations, Underwriting, Business Planning/Product Owner, IT, or related roles.
  • Experience with large underwriting systems and transforming business processes.

Responsibilities

  • Partner with Strategic Ops leaders and stakeholders to drive strategic priorities and improve journeys.
  • Identify operational and tech initiatives to support underwriting across the enterprise.
  • Define short- and long-term IT and analytics strategies in collaboration with IT and UW leaders.
  • Incorporate strategic analytics into operations workflows and prioritize enterprise priorities.
  • Drive enterprise-wide prioritization of transformation initiatives and act as a bridge between UW and IT.
  • Provide market insights on leading practices to inform business priorities.

Skills

Strategic thinking
Stakeholder influence
Communication
Agile / Scrum
Problem solving
Analytics & data
Cross-functional partnership

Education

Bachelor’s Degree in related field
5-10 years experience in Insurance Ops/Underwriting/IT

Tools

Image Right
Policy Decisions Evolution
Policy Writer

Job description

Arch Insurance Group Inc. in New York is seeking a strategic Operations & Analytics leader to partner with underwriting, IT and analytics to drive enterprise priorities and enhance customer and employee journeys.

You will define short- and long-term technology initiatives, drive CX/EX improvements, and translate business needs into actionable requirements to enable data-driven decisions and measurable value realization.

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