VP, Amenity Services & Hospitality Analytics

Next Frontier Capital; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase seeks an Amenity Services Program Manager Vice President at 270 Park Avenue, NYC, to lead data-driven business cases, capital projects, and analytics across amenity functions. You will synthesize operational data into insights, drive cross-functional collaboration, and support leadership with key metrics.

You will collaborate with vendor partners, tech, and real estate teams to advance reporting, optimize performance, and shape the future of hospitality operations in a premier

Qualifications

• Ability to write business cases and executive presentations.
• Advanced proficiency in MS Office Suite (PowerPoint, Excel, Word).
• Experience managing vendor teams and multi-unit operations.
• 7+ years in strategy, transformation, or business case development with exposure to real estate/hospitality/amenity ops at scale.

Responsibilities

• Lead data-driven business cases and executive presentations for major decisions and capex.
• Establish recurring reporting cadences and dashboards with executive-ready recommendations.
• Own data and reporting for 270 Park amenity functions including room utilization and vendor performance.
• Identify risks with financial impact assessments and propose executable plans.
• Maintain vendor accountability, data accuracy, and SLA adherence.
• Escalate issues with data-driven evidence and monitor performance for compliance.
• Serve as liaison between vendor partners and internal customers to meet KPIs.
• Manage budgets within complex financial structures while driving innovation in food, menu, and tech.
• Review operational data to flag bottlenecks and propose improvements with stakeholders.
• Align expectations on total compensation when advising on offers and business cases.
• Partner with leaders and stakeholders to refine reporting, analytics, and strategies.

Skills

Client focus

Executive presentations

MS Office

Vendor management

Strategy

Project management

Digital tools

Organization

Interpersonal skills

Problem solving

Fast-paced environment

Education

Bachelor’s degree

Tools

EMS

Data platforms

PowerPoint

Job description

JPMorgan Chase seeks an Amenity Services Program Manager Vice President at 270 Park Avenue, NYC, to lead data-driven business cases, capital projects, and analytics across amenity functions. You will synthesize operational data into insights, drive cross-functional collaboration, and support leadership with key metrics.

You will collaborate with vendor partners, tech, and real estate teams to advance reporting, optimize performance, and shape the future of hospitality operations in a premier