General Manager, Amenity Services & Guest Experience

Next Frontier Capital; New York (NY); On-site; USD 180,000 - 270,000; Full time

Benefits offered by this job

Health insurance

Wellness center

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in New York, NY seeks an experienced Amenity Services General Manager for the 383 Madison Avenue headquarters. You will oversee Client Conferencing, Multi Concept Food Hall, Branded Coffee Bars, Catering and Lobby Reception teams, delivering exceptional employee and client experiences.

You will lead strategic planning, budget management, vendor partnerships, and program innovation in food, beverage, and service technologies, shaping the amenity services for a large corporate

Qualifications

• Bachelor's degree is required.
• 10+ years of recent, relevant foodservice experience in restaurants or business environments.
• Strong client focus and ability to lead large teams.
• Proven budget management and accounting experience.
• Excellent oral and written communication skills.

Responsibilities

• Develop and maintain positive relationships with other departments.
• Manage the foodservice vendor to provide a best-in-class experience.
• Act as the primary point of contact for Amenity Services inquiries and issues.
• Foster a sense of community among Amenity Services and other departments.
• Develop and implement policies and procedures related to Amenity Services.
• Monitor and manage the budget and overall financial performance.

Skills

Team leadership

Budget management

Client focus

Strategic planning

Communication

Vendor management

Financial analysis

Education

Bachelor's degree

Master's degree preferred

Job description

JPMorgan Chase in New York, NY seeks an experienced Amenity Services General Manager for the 383 Madison Avenue headquarters. You will oversee Client Conferencing, Multi Concept Food Hall, Branded Coffee Bars, Catering and Lobby Reception teams, delivering exceptional employee and client experiences.

You will lead strategic planning, budget management, vendor partnerships, and program innovation in food, beverage, and service technologies, shaping the amenity services for a large corporate