Senior Product Manager, Amenity Services

Next Frontier Capital; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive total rewards

Health care

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. is seeking a Product Manager for Amenity Services to lead end-to-end delivery, blending hospitality with software and data insights.

You will define the voice of end-users, shape services from dining to guest registration, and partner with technology, operations, and design to scale data-informed products that deliver measurable value. Your initial focus includes developing a data strategy, cataloguing data sources, and establishing ingestion, transformation, and

Qualifications

• 5+ years of experience in product management, management consulting, or operations.
• Ability to lead product lifecycle activities with data-informed decisions.
• Strong storytelling and executive-ready visuals and reports.
• Experience collaborating across operations, design, technology, and analytics.

Responsibilities

• Develop a product strategy and vision delivering measurable value.
• Own and evolve the product backlog to support the roadmap.
• Shape roadmaps for amenity service lines with clear goals.
• Collaborate with design, technology, and operations to define requirements and launches.
• Build metrics framework to track cost, adoption, satisfaction, and impact.
• Lead data strategy for amenity services across data sources.
• Benchmark and ideate concepts from hospitality and service design.
• Create narratives to align senior leaders around priorities.
• Support delivery and rollout across regions and teams.

Skills

Product management

Data analytics

Storytelling & presentation

Cross-functional collaboration

JIRA & Confluence

Tools

JIRA

Confluence

Analytics tools

Job description

JPMorgan Chase & Co. is seeking a Product Manager for Amenity Services to lead end-to-end delivery, blending hospitality with software and data insights.

You will define the voice of end-users, shape services from dining to guest registration, and partner with technology, operations, and design to scale data-informed products that deliver measurable value. Your initial focus includes developing a data strategy, cataloguing data sources, and establishing ingestion, transformation, and