VP, Amenity Services: Data-Driven Operations Leader

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. invites an Amenity Services Program Manager, Vice President, to lead data-driven hospitality operations at the bank's global headquarters at 270 Park Avenue in New York City.

You will drive business case development, capital projects, and analytics initiatives across amenity functions with vendor partners and corporate stakeholders. This role emphasizes strategic leadership, managing multi-unit operations, and delivering executive-ready insights and dashboards to inform

Qualifications

• Bachelor’s degree preferred; proven ability to develop business cases and executive presentations.
• Extensive vendor management experience in multi-unit operations.
• Strong data analytics, reporting, and dashboard development capabilities.

Responsibilities

• Lead data-driven business cases and executive presentations for major decisions and capital projects.
• Establish dashboards and reporting cadences to track key metrics across amenity functions.
• Own data and reporting for 270 Park amenity operations, translating data into narratives for senior forums.
• Identify risks, quantify financial impact, and propose executable plans.
• Manage vendor deliverables, ensure data accuracy, and monitor SLA adherence.
• Partner with stakeholders to refine reporting, analytics, and operational strategies.
• Align total compensation discussions with hiring managers and leadership.

Skills

Vendor management

Data-driven reporting

Strategic leadership

Cross-functional collaboration

Budget management

Executive presentations

Real estate hospitality ops

Education

Bachelor's degree

Tools

Microsoft Office

EMS / data platforms

Job description

JPMorgan Chase & Co. invites an Amenity Services Program Manager, Vice President, to lead data-driven hospitality operations at the bank's global headquarters at 270 Park Avenue in New York City.

You will drive business case development, capital projects, and analytics initiatives across amenity functions with vendor partners and corporate stakeholders. This role emphasizes strategic leadership, managing multi-unit operations, and delivering executive-ready insights and dashboards to inform