Voucher Child Care Eligibility Processor

City of New York; New York (NY); Presencial; USD 45.000 - 51.000; Jornada completa

Descripción de la vacante

The Administration for Children's Services (ACS) in New York City is seeking a Community Associate (56057) to support voucher-based child care eligibility and enrollment. This position focuses on intake, data entry, and program coordination within the CFWB Division's eligibility teams.

Responsibilities include coordinating with community programs, responding to inquiries, reviewing documentation, certifying eligibility for the child care subsidy program, and maintaining accurate case records

Formación

• High school diploma or equivalent with related community work experience.
• Alternative education/experience may be considered.

Responsabilidades

• Follow up with community programs and providers for additional documentation to complete child care eligibility/recertification.
• Troubleshoot/respond to inquiries from social service Agencies/child care programs re: case status.
• Respond to requests from parents/providers/other interested individuals concerning eligibility and enrollment.
• Review case information and certify eligibility for the child care subsidy program.
• Review child care case documentation and ensure accuracy and compliance with state and local regulations.
• Certify eligibility and/or terminate or reassign child care enrollments according to criteria, procedures and regulations.
• Recertify child care eligibility for families receiving subsidies.
• Update Control Log with relevant case status information.
• Respond to parent's inquiries re issues with child care eligibility.
• Liaise with the Central Intake unit re: logging-in cases and assignment to eligibility team.
• Compile and assess the information in mail-in recertification cases.
• Access HRA One Viewer and/or ACCIS to ascertain case and child information.
• May distribute child care information to parents, providers and programs.
• May scan and index case documents onto the HRA One Viewer.

Educación

HS diploma

Equivalent experience

Descripción del empleo

The Administration for Children's Services (ACS) in New York City is seeking a Community Associate (56057) to support voucher-based child care eligibility and enrollment. This position focuses on intake, data entry, and program coordination within the CFWB Division's eligibility teams.

Responsibilities include coordinating with community programs, responding to inquiries, reviewing documentation, certifying eligibility for the child care subsidy program, and maintaining accurate case records