Volunteer Services Operations Coordinator

Christiana Care Health System; Newark (DE); On-site; USD 30,000 - 44,000; Full time

Job summary

Christiana Care Health System is seeking a Volunteer Services Coordinator to manage onboarding, placement, and training of volunteers across hospital departments. The role supports PFAC activities and maintains volunteer records to ensure high-quality service and non-discriminatory recruiting practices.

Responsibilities include coordinating orientations, interviews, and recognition events, plus assisting with reports and departmental budgets.

Qualifications

• Associate's degree or high school diploma required. Bachelor's Degree preferred.
• 2-4 years of administrative and customer service experience is required. Hospitality experience strongly preferred.
• Strong computer technology skills are essential for performing this position effectively.

Responsibilities

• Onboard all new volunteers including recruiting, interviewing, placing, and training; coordinate orientation, training, and recognition events.
• Coordinate interviews, meeting rooms, agendas, and minutes for Patient Family Advisory Councils (PFAC).
• Review and update volunteer assignments; maintain service records.
• Provide volunteers with opportunities for skill development and continuing education.
• Support policies for Volunteer Services and ensure non-discriminatory recruiting practices.

Skills

Customer service

Communication skills

Hospitality experience

Data analysis

Education

Associate's degree or high school diploma

Bachelor's Degree preferred

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Job description

Christiana Care Health System is seeking a Volunteer Services Coordinator to manage onboarding, placement, and training of volunteers across hospital departments. The role supports PFAC activities and maintains volunteer records to ensure high-quality service and non-discriminatory recruiting practices.

Responsibilities include coordinating orientations, interviews, and recognition events, plus assisting with reports and departmental budgets.