Volunteer Services Operations Coordinator

Christiana Care Health Services, Inc.; Rutherford (DE); On-site; USD 29,000 - 44,000; Full time

Job summary

ChristianaCare in Delaware is seeking an administrative professional to support Volunteer Services, recruiting and placing volunteers across hospital departments, coordinating orientation and training, and recognizing volunteers for their contributions. This role also supports the Patient Family Advisory Councils with meeting logistics and documentation.

The candidate should have 2–4 years of administrative/customer service experience, an associate degree or high school diploma (Bachelor’s

Qualifications

• Associate’s degree or high school diploma required.
• Bachelor’s Degree preferred.
• Knowledge of the field of volunteer management is preferred.
• 2–4 years of administrative and customer service experience is required.
• Experience in hospitality is strongly preferred.
• Strong computer technology skills are essential for performing this position effectively.

Responsibilities

• Onboard new volunteers including recruiting, interviewing, placing, and training.
• Coordinate volunteer orientation, training, interview sessions, and recognition events.
• Manage administrative duties related to Patient Family Advisory Councils including interviews, meeting rooms, agendas, and minutes.
• Review and maintain volunteer assignment descriptions and service records.
• Provide opportunities for volunteers’ skill development and ongoing education.
• Support Volunteer Services policies and Joint Commission standards.

Skills

Microsoft Office Suite

Interviewing techniques

Oral and written communication

Data reporting and statistics

Customer service

Empathy & diversity awareness

Education

Associate’s degree or high school diploma

Bachelor’s Degree preferred

Knowledge of volunteer management

Job description

ChristianaCare in Delaware is seeking an administrative professional to support Volunteer Services, recruiting and placing volunteers across hospital departments, coordinating orientation and training, and recognizing volunteers for their contributions. This role also supports the Patient Family Advisory Councils with meeting logistics and documentation.

The candidate should have 2–4 years of administrative/customer service experience, an associate degree or high school diploma (Bachelor’s