Volunteer Programs Admin & Coordination Specialist

Samaritan Healthcare & Hospice; Mount Laurel Township (NJ); On-site; USD 26,212,000 - 26,213,000; Full time

Job summary

Samaritan Healthcare & Hospice in Mount Laurel, NJ is seeking an Administrative professional to support the Volunteer Department. The role involves data entry, scheduling, and general office duties to ensure smooth operations.

You will assist with volunteer recruitment, onboarding, training, and coordinating assignments across home, facility, and community programs, while maintaining confidentiality and delivering excellent service.

Qualifications

• High school diploma or equivalent required; associate degree or coursework in related field preferred.
• One to three years of administrative, volunteer coordination, customer service, healthcare, nonprofit, or community service experience preferred.
• Strong communication, organization, follow-through, reliability, attention to detail, adaptability, and customer service skills.
• Ability to work tactfully with volunteers, staff, patients, families, caregivers, and community partners.
• Computer literacy required, including Microsoft Office and internet-based systems; database or volunteer management system experience preferred.

Responsibilities

• Provide administrative and program support to the Volunteer Department.
• Assist with volunteer recruitment, onboarding, orientation, training preparation, and retention activities.
• Help coordinate volunteer assignments for patients and families in homes, facilities, inpatient centers, and community-based programs under the direction of department leadership.
• Maintain timely communication with volunteers, office staff, interdisciplinary team members, and community partners to support volunteer needs and department operations.
• Complete, track, organize, and submit required volunteer documentation, records, hours, compliance updates, and related program information.
• Assist with changes in volunteer status, assignment updates, contact information, availability, and other volunteer records.
• Support volunteer education days, in-services, recognition & community events, support sessions, outreach activities, and other department programs.
• Answer questions and provide accurate information about volunteer services to staff, volunteers, patients, families, caregivers, and community members as appropriate.
• Assist with monitoring volunteer compliance and communicating follow-up needs to the appropriate supervisor or department leader.
• Help prepare reports, lists, mailings, materials, and other documents needed for department operations and agency compliance.
• Maintain confidentiality and follow agency policies, procedures, and standards when handling volunteer, patient, family, caregiver, and staff information.
• Perform other duties as assigned to support the Volunteer Department and Samaritan's mission of life-enhancing care.

Skills

Administrative support

Data entry

Scheduling

Microsoft Office

Education

High school diploma or equivalent

Associate degree preferred

Tools

Database systems

Volunteer management software

Job description

Samaritan Healthcare & Hospice in Mount Laurel, NJ is seeking an Administrative professional to support the Volunteer Department. The role involves data entry, scheduling, and general office duties to ensure smooth operations.

You will assist with volunteer recruitment, onboarding, training, and coordinating assignments across home, facility, and community programs, while maintaining confidentiality and delivering excellent service.