Volunteer Programs Supervisor: Wayfinders & Liberty Lounge

Colonial-Williamsburg-Foundation; Williamsburg (VA); On-site; USD 36,000 - 41,000; Full time

Job summary

Colonial Williamsburg Foundation in Williamsburg, VA seeks a Supervisor for the Wayfinders program to oversee recruitment, onboarding, training, deployment, and ongoing volunteer support in the Historic Area.

You will expand the program, ensure service standards, and coordinate with HR and Communications; you may supervise Liberty Lounge volunteers as a secondary duty. The role requires strong leadership, scheduling, and cross-functional collaboration to deliver a welcoming guest experience.

Qualifications

• Experience leading, coordinating, or supervising volunteers or teams.
• Ability to recruit, onboard, and train large numbers of volunteers.
• Strong communication, guest-service mindset, and problem-solving skills.

Responsibilities

• Oversee Wayfinders program as part of Colonial Williamsburg's volunteer program.
• Recruit, interview, onboard, deploy, and supervise volunteers; build program growth.
• Coordinate with Manager, Volunteer Programs and HR/Communications partners.

Skills

Volunteer management

Staff supervision

Communication

Customer service

Education

University degree in related field

Tools

Volunteer management systems

Job description

Colonial Williamsburg Foundation in Williamsburg, VA seeks a Supervisor for the Wayfinders program to oversee recruitment, onboarding, training, deployment, and ongoing volunteer support in the Historic Area.

You will expand the program, ensure service standards, and coordinate with HR and Communications; you may supervise Liberty Lounge volunteers as a secondary duty. The role requires strong leadership, scheduling, and cross-functional collaboration to deliver a welcoming guest experience.