Volunteer Programs Manager – Museum Operations (On-Site)

LAUKOA; New London (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) program

Paid vacation and sick leave

Life insurance

Employee assistance program

Job summary

LAUKOA is seeking a Volunteer Manager to recruit, train, and coordinate volunteers for government-approved museum operations in New London, CT. The role emphasizes inclusivity, vetting procedures, and maintaining clear distinctions between volunteers and staff.

Responsibilities include developing orientation, matching skills to needs, tracking hours, and supporting education programs. A Bachelor's degree and nonprofit experience are preferred, with a focus on community engagement and program

Qualifications

• Bachelor degree in human resources, social sciences, communications, museum studies, or a related field.
• Two to four years of volunteer management, community outreach, or program-coordination experience, preferably in a nonprofit or cultural setting.
• Proficiency with volunteer-management databases, scheduling, training/orientation delivery, and community engagement.

Responsibilities

• Recruit diverse volunteers for Government-approved roles, including gallery docents, museum ambassadors, education assistants, and administrative support.
• Coordinate interviews and volunteer-vetting submissions under Government procedures; final access and suitability determinations remain with the Government.
• Develop and deliver approved orientation and training on museum history, mission, visitor services, emergency safety, and assigned roles.
• Match volunteer skills and interests to operational needs, manage shift schedules, and maintain accurate volunteer-hour and contribution records.
• Maintain volunteer communications, recognition activities, and feedback loops that improve retention and operational readiness.
• Coordinate with the Education Program Manager on volunteer support for STEM and history programs.

Skills

Volunteer management

Community outreach

Program coordination

Education

Bachelor degree in HR or related field

Tools

Volunteer-management databases

Scheduling software

Job description

LAUKOA is seeking a Volunteer Manager to recruit, train, and coordinate volunteers for government-approved museum operations in New London, CT. The role emphasizes inclusivity, vetting procedures, and maintaining clear distinctions between volunteers and staff.

Responsibilities include developing orientation, matching skills to needs, tracking hours, and supporting education programs. A Bachelor's degree and nonprofit experience are preferred, with a focus on community engagement and program