Volunteer Manager

Career Opportunities; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

LAUKOA is seeking a Volunteer Manager to recruit, train, schedule and retain a diverse volunteer and docent corps supporting Government approved museum operations.

You will build an inclusive program while following vetting procedures and maintaining the distinction between volunteers and employees.

Qualifications

• Bachelor degree in human resources, social sciences, communications, museum studies or a related field.
• Two to four years of volunteer management, community outreach, or program coordination experience.
• Proficiency with volunteer management databases, scheduling, training/orientation delivery, and community engagement.

Responsibilities

• Recruit diverse volunteers for Government approved roles and coordinate interviews and vetting.
• Develop and deliver orientation and training on museum history, mission, visitor services, safety and roles.
• Match volunteer skills and interests to operational needs; manage shift schedules and records.
• Maintain volunteer communications, recognition activities and feedback loops to improve retention and readiness.
• Coordinate with Education Program Manager on volunteer support for STEM and history programs.

Education

Bachelor degree in human resources, social sciences, communications, museum studies or related field

Tools

Volunteer management databases

Scheduling software

Job description

Volunteer Manager

Openings

1 full time position

Location

New London Connecticut on site

Status

Key Personnel

Position Summary

The Volunteer Manager recruits coordinates trains schedules and retains the volunteers and docents who support Government approved museum operations The role builds an inclusive reliable volunteer program while following Government vetting procedures and preserving the legal distinction between volunteers and employees

Essential Responsibilities

Recruit diverse volunteers for Government approved roles including gallery docents museum ambassadors education assistants and administrative support Coordinate interviews and volunteer vetting submissions under Government procedures; final access and suitability determinations remain with the Government Develop and deliver approved orientation and training on museum history mission visitor services emergency safety and assigned roles Match volunteer skills and interests to operational needs manage shift schedules and maintain accurate volunteer hour and contribution records Maintain volunteer communications recognition activities and feedback loops that improve retention and operational readiness Coordinate with the Education Program Manager on volunteer support for STEM and history programs

Minimum Qualifications

Bachelor degree in human resources social sciences communications museum studies or a related field Two to four years of volunteer management community outreach or program coordination experience preferably in a nonprofit or cultural setting Proficiency with volunteer management databases scheduling trainingorientation delivery and community engagement Working understanding of volunteer versus employee labor considerations and appropriate performance management boundaries for volunteer programs

Preferred Qualifications

Certified in Volunteer Administration CVA Museum cultural institution military history public attraction or community service program experience Public speaking conflict resolution multigenerational communication recognition program and volunteer retention experience

Equal Opportunity

LAUKOA is an Equal OpportunityAffirmative ActionVEVRAA federal contractor All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law

Benefits

• medical dental and vision insurance
• 401k program with employer match
• paid vacation and sick leave
• employer paid basic life and AD&D insurance
• Employee Assistance Program
• flexible work environment
• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance

Internal Candidates

LAUKOA gives preference to internal candidates If no internal candidate meets our qualifications external candidates will be given consideration

For more information about LAUKOA please visit httpswwwlaukoacom