Senior Museum Program Manager (On‑Site)

LAUKOA; New London (CT); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) Match

Paid vacation and sick leave

Life & AD&D insurance

Employee Assistance Program

Flexible work environment

Voluntary benefits

Job summary

LAUKOA seeks a Program Manager to serve as the on-site senior leader for the National Coast Guard Museum contract, directing workforce execution, quality control, staffing, reporting, and contract administration while preserving Government authority over policy and public access.

Responsibilities include overseeing visitor services, exhibit support, IT/AV and event services, supervising personnel, onboarding, and performance management, and coordinating with CO/COR on status, risks, and

Qualifications

• Bachelor degree in museum studies, art history, business administration, public administration, or related field.
• Seven+ years of leadership in museum, nonprofit, or public attractions with at least three years managing personnel and budgets.
• Demonstrated program-management, workforce-supervision, quality-control, and contract-administration capability.
• Experience across museum operations including visitor services, exhibit/collections support, facilities coordination, and public programs.

Responsibilities

• Direct Contractor workforce execution, quality control, staffing, reporting, and contract administration while preserving Government policy authority.
• Lead daily Contractor-provided administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit-maintenance support, and event support.
• Supervise Contractor personnel; manage hiring, onboarding, schedules, performance, retention, training, and corrective-action processes.
• Serve as liaison to CO and COR for contract performance, status, risks, invoicing support, staffing, and quality records.
• Implement Contractor procedures and performance controls that support Government-approved museum policies and the QASP.
• Manage labor expenditures, invoice support, staffing costs, and performance records; avoid obligating Government funds or directing Government employees.
• Coordinate incident, continuity, and risk-response communications through approved channels and maintain required records.

Skills

Leadership

Program management

Staff management

Quality control

Contract administration

Public administration

Education

Bachelor degree in museum studies, art history, business administration, public administration, or a related field

Job description

LAUKOA seeks a Program Manager to serve as the on-site senior leader for the National Coast Guard Museum contract, directing workforce execution, quality control, staffing, reporting, and contract administration while preserving Government authority over policy and public access.

Responsibilities include overseeing visitor services, exhibit support, IT/AV and event services, supervising personnel, onboarding, and performance management, and coordinating with CO/COR on status, risks, and