Volunteer Programs Lead: Recruit, Train & Support Volunteers

BrightSpring Health Services; Iowa; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Hospice of the Midwest is seeking a compassionate, dedicated Volunteer Coordinator to recruit, train, and support our team of volunteers. The role focuses on matching patient and family needs with volunteer services while ensuring quality and regulatory compliance.

You will develop training programs, supervise volunteers, and collaborate with interdisciplinary teams to enhance end-of-life care. The position offers professional growth within a supportive environment.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 2 years of experience in a healthcare setting.
• Prior experience in hospice and/or volunteer program management preferred.
• Knowledge of the hospice philosophy of care.
• Ability to organize and develop volunteer hospice personnel.
• Skill in planning and delivering volunteer training and orientation programs.
• Ability to assess patient and family needs for volunteer services.
• Skill in supervising and evaluating volunteer performance.
• Ability to coordinate support and educational meetings.
• Knowledge of state and federal regulatory requirements related to hospice services.
• Ability to communicate effectively with interdisciplinary teams, community groups, and individuals.
• Strong organizational and time management skills.
• Ability to contribute to budget planning and program development.
• Commitment to quality improvement and compliance activities.

Responsibilities

• Develop and manage volunteer training and orientation programs.
• Recruit, educate, and select volunteers through multiple annual sessions.
• Assess patient and family needs to match appropriate volunteer services.
• Supervise, support, and evaluate volunteers regularly.
• Review and update the volunteer program as needed.
• Organize volunteer support and education meetings.
• Participate in interdisciplinary team meetings.
• Promote hospice volunteer services to individuals and community groups.
• Assist with budget planning for volunteer program development.
• Ensure compliance with all legal and regulatory standards.

Skills

Volunteer management

Interpersonal skills

Organizational skills

Public speaking

Education

Bachelor's degree preferred

Job description

Hospice of the Midwest is seeking a compassionate, dedicated Volunteer Coordinator to recruit, train, and support our team of volunteers. The role focuses on matching patient and family needs with volunteer services while ensuring quality and regulatory compliance.

You will develop training programs, supervise volunteers, and collaborate with interdisciplinary teams to enhance end-of-life care. The position offers professional growth within a supportive environment.