Volunteer Programs Manager - Lead Caring Hospice Volunteers

UnitedHealth Group; Jefferson City (MO); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Stock purchase plan

401k contribution

Job summary

UnitedHealth Group's Central Missouri Hospice is seeking a Volunteer Manager to lead and coordinate hospice volunteers, aligning recruitment, training and assignments with regulatory standards and patient care goals. You will meet with patients and families, ensure accurate documentation, monitor volunteer activities and drive program quality, with strong emphasis on communication and leadership.

This role offers a supportive environment within the Optum family, with opportunities for

Qualifications

• Current driver's license, vehicle insurance and access to a dependable vehicle or public transportation.
• Experience with Microsoft Suite and ability to learn multiple applications.

Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations

Skills

Current driver's license, vehicle ins.

Access to dependable transportation

Microsoft Office proficiency

Ability to learn multiple applications

Job description

UnitedHealth Group's Central Missouri Hospice is seeking a Volunteer Manager to lead and coordinate hospice volunteers, aligning recruitment, training and assignments with regulatory standards and patient care goals. You will meet with patients and families, ensure accurate documentation, monitor volunteer activities and drive program quality, with strong emphasis on communication and leadership.

This role offers a supportive environment within the Optum family, with opportunities for