Volunteer Program Lead, Museum & Community Impact

GEM Technologies, Inc.; New London (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

GEM Technologies, Inc. in New London, CT is seeking a Volunteer Manager to lead our volunteer program and support federal initiatives.

You will recruit, train, and retain volunteers and docents, coordinate educational modules, and ensure compliance with volunteer labor guidelines. The role requires 2–4 years in volunteer management, a Bachelor's degree, proficiency with Office tools and scheduling systems, and strong presentation and outreach skills.

Qualifications

• Bachelor’s Degree in Human Resources, Social Sciences, Communications, or Museum Studies.

Responsibilities

• Recruit, coordinate, train, and retain volunteers and docents.
• Source diverse volunteer demographics from students to retirees.
• Develop educational modules to train non-experts for public interaction or assistance with collections.
• Manage volunteer tracking databases and calendars.
• Ensure compliance with labor laws distinguishing volunteers from employees.
• Interview candidates and collect vetting information per procedures.
• Organize volunteer appreciation events and communications.

Skills

Volunteer management

Community outreach

Event coordination

Public speaking

Training & onboarding

Education

Bachelor’s degree

Tools

Microsoft Office

Event registration systems

Scheduling software

Job description

GEM Technologies, Inc. in New London, CT is seeking a Volunteer Manager to lead our volunteer program and support federal initiatives.

You will recruit, train, and retain volunteers and docents, coordinate educational modules, and ensure compliance with volunteer labor guidelines. The role requires 2–4 years in volunteer management, a Bachelor's degree, proficiency with Office tools and scheduling systems, and strong presentation and outreach skills.