Visitor Experience & Events Coordinator

GEM Technologies, Inc.; New London (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Job summary

GEM Technologies, Inc. seeks a Visitor Event Coordinator to join our corporate team in New London, CT. You will manage visitor experiences, front-of-house logistics, and coordinate events that support federal initiatives.

The role requires strong customer service, safety awareness, and the ability to work with multiple stakeholders, including vendors, museum staff, and security teams. Bachelor’s degree in Hospitality Management, Public Relations, or Marketing is required, plus 2–4 years of event

Qualifications

• Bachelor's degree in Hospitality Management, Public Relations or Marketing.
• 2–4 years in event planning, hospitality, or front-of-house museum operations.
• Proficiency in Microsoft Office, event registration systems, and scheduling software.
• Excellent customer service and problem-solving skills during high-stakes events.
• Experience coordinating complex, multi-stakeholder functions.

Responsibilities

• Managing visitor flow, crowd control, and ADA compliance.
• Source, negotiate, and supervise third-party event vendors.
• Ensure safety regulations and fire code compliance.
• Collect and translate visitor feedback into improvements.
• Coordinate approved public programs and events.
• Prepare run-of-show documents and supervise setup/teardown.

Skills

Microsoft Office

Event Registration

Scheduling Software

Customer Service

Multistakeholder Coordination

Attention to Detail

Education

Bachelor's Degree in Hospitality Management

Tools

Microsoft Office Suite

Event Registration System

Scheduling Software

Job description

GEM Technologies, Inc. seeks a Visitor Event Coordinator to join our corporate team in New London, CT. You will manage visitor experiences, front-of-house logistics, and coordinate events that support federal initiatives.

The role requires strong customer service, safety awareness, and the ability to work with multiple stakeholders, including vendors, museum staff, and security teams. Bachelor’s degree in Hospitality Management, Public Relations, or Marketing is required, plus 2–4 years of event