Volunteer Engagement Specialist

Houston Ballet; Houston (TX); On-site; USD 25,000 - 39,000; Part time

Job summary

Houston Ballet seeks a Part-Time Volunteer Coordinator to lead recruitment, onboarding, scheduling, and communication for Nutcracker Market volunteers. You will serve as the primary contact for volunteers and work with staff and committees to ensure robust volunteer coverage and a positive experience.

This seasonal, hourly role features varying weekly hours (Jan–Jul: ~15 hrs/week; Aug–Nov: ~25 hrs/week) and requires availability during Nutcracker Market at Reliant Center.

Qualifications

• Bachelor's degree preferred.
• 1–3 years experience coordinating volunteers, staff or related programs.
• Data entry and customer service experience preferred.

Responsibilities

• Interface with volunteers via email and phone, including sending notices via Shiftboard.
• Create and update volunteer schedules via Shiftboard.
• Facilitate volunteer screening in conjunction with Human Resources.
• Liaise with partner organizations on corporate volunteer opportunities.
• Manage and serve as the main point of contact for general volunteers including answering questions, sending instructions and coordinating delivery of parking passes.
• Create and update materials related to volunteer participation and job duties such as brochures.
• Serve as liaison for Volunteer Engagement and Market Entry Committees onsite during the run of the Nutcracker Market.

Skills

Volunteer coordination

Customer service

Data entry

Education

Bachelor's Degree

Tools

Shiftboard

Microsoft Office

Job description

Houston Ballet seeks a Part-Time Volunteer Coordinator to lead recruitment, onboarding, scheduling, and communication for Nutcracker Market volunteers. You will serve as the primary contact for volunteers and work with staff and committees to ensure robust volunteer coverage and a positive experience.

This seasonal, hourly role features varying weekly hours (Jan–Jul: ~15 hrs/week; Aug–Nov: ~25 hrs/week) and requires availability during Nutcracker Market at Reliant Center.