Volunteer Engagement Lead - Community Programs

Veterans Inc.; Worcester (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

BCBS Medical, Dental, and Vision

Employer Paid Disability & Life

403B with $3000 match

Flexible Spending Accounts

Tuition Reimbursement Program

Paid Parental Leave

Job summary

Veterans Inc. seeks a dynamic, hands-on Volunteer Coordinator to manage our volunteer program. Reporting directly to the Community Engagement Manager, you will drive recruitment, onboarding, engagement, and retention strategies to optimize volunteer efforts.

You will recruit and onboard volunteers, serve as primary contact, partner with Marketing/Development, manage data, and represent the organization at external events. A bachelor's, CORI check, and vaccination compliance are required.

Qualifications

• Bachelor’s degree in nonprofit management, human services, communications, public administration, business administration, social services, or related field required; equivalent military experience considered.
• 0–2 years of volunteer coordination, nonprofit administration, community engagement, program coordination, customer service or related field.
• Must pass CORI/Background check.
• Must comply with COVID-19 vaccination policy or approved exemptions.

Responsibilities

• Recruit and onboard volunteers through outreach channels and partnerships.
• Serve as primary contact for volunteers, handling inquiries, schedules and recognition.
• Collaborate with Marketing and Development to create recruitment collateral and donor stewardship.
• Track program data, hours and compliance in the Donor Management System.
• Represent the organization at community meetings and volunteer events.

Skills

Volunteer coordination

Customer service

Community engagement

Education

Bachelor’s degree in nonprofit management or related field

Tools

Donor Management System

Job description

Veterans Inc. seeks a dynamic, hands-on Volunteer Coordinator to manage our volunteer program. Reporting directly to the Community Engagement Manager, you will drive recruitment, onboarding, engagement, and retention strategies to optimize volunteer efforts.

You will recruit and onboard volunteers, serve as primary contact, partner with Marketing/Development, manage data, and represent the organization at external events. A bachelor's, CORI check, and vaccination compliance are required.